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Frequently asked questions

Straight answers about our services, scheduling and maintenance plans.

Drain Cleaning Brothers technician in a basement holding a mass of roots pulled from a drain line

Your questions, answered

Hydro-jetting, drain augering (snaking), video camera inspections, cured-in-place pipe lining, custom excavation for drainage systems, line descaling and preventative maintenance, for homes and businesses across Southern Wisconsin.

Yes. Drain problems don’t wait for business hours, so we’re available 24/7, nights, weekends and holidays included. Urgent blockages and backups get priority in our schedule.

It depends on your location and our workload that day, but we aim for same-day service on most calls. Emergencies are given priority.

Hydro-jetting uses high-pressure water, typically between 3,000 and 4,000 PSI, to clean the inside of drain pipes. It’s especially effective on stubborn blockages, grease, tree roots and mineral deposits, and we recommend it for severe clogs that snaking can’t resolve.

Snaking uses a flexible auger to break through a clog and is usually enough for a simple blockage. Hydro-jetting uses high-pressure water to clean the whole pipe wall, so it’s the more thorough option for the entire line.

A camera lets our technicians see inside your pipes: where a blockage is and what’s causing it, the condition of the pipe, any breaks or cracks, and which cleaning or repair method fits your situation.

In most cases, no. The liner goes in through an existing access point, so driveways, floors and landscaping stay in place.

Most residential repairs are finished in less than a day.

When pipes are severely damaged or collapsed, when a new drainage system is going in, or when a pipe can’t be reached through an existing access point.

Regular drain cleaning, video inspections, minor repairs, priority scheduling and detailed reporting, customized to your property.

Yes. Commercial properties often need more frequent service because of higher use. Residential plans focus on seasonal maintenance and catching problems early.

Yes. We’ll set a schedule that fits your needs and budget, whether that’s monthly, quarterly or once a year.

We take American Express, Discover, MasterCard, Visa, Apple Pay, Google Pay, cash and check.

Still have a question?

Call or text any time. You’ll get a straight answer from our team.

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(608) 480-9115, 24/7.

Email

draincleaningbrothers@gmail.com

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